FAQ

Questions?

Please contact us at arriola.luis@gmail.com. We will be happy to help you.

  • Where can I have it printed?

It is way cheaper to have it printed and framed locally. Here are a few suggested stores where you can go for printing. Some of them have “printing and shipping” services:

  1. Staples – http://print.staples.com/category/posters.aspx?
  2. Office Depot – http://officedepot.lifepics.com/categorydetail/posters
  3. The UPS Store – https://www.theupsstore.com/print/copies
  4. FedEx Office – http://www.fedex.com/us/office/printing-services.html
  5. UPrinting – http://www.uprinting.com/

Choose a nice thick glossy paper, it will make it look better. You can also print it as a photo, with normal photo paper and looks amazing too.

We also offer print delivery options within the continental US.

  • What do I get?

You get a digitally hand drawn caricature, personalized for you. You can choose the way you receive it: a) Digital and ready to print, in your e-mail, as a high resolution (300 dpi) full color .jpg image; b) You can get it both digital and printed if you want to (Print delivery is only available within the continental US).

It is social media ready. You can post it on Facebook, Twitter, Instagram, etc. right away!

  • How do I send the photos?

Once you place your order, please send your photos and details (clothes, activity, settings, etc.) by e-mail to: arriola.luis@gmail.com.

IMPORTANT: Please send big photos (at least 400Kb size). They should be as big and clear for you to easily see the 2 lines on the top eyelid of the person. If it is a group caricature, please send individual head photos of each person.The more photos, the better, since not all of them are appropriate to work from.

  • What is the size of the caricature?

We can do it any size you want, just let us know how big you want it. The usual size is 11″x14″, which can also be printed in 8×10″ and 16×20″.

  • What if I do not like it?

Once it is done, we can make as many changes and adjustments as you want until you are satisfied.

REFUND POLICY: If you are not happy after all the adjusments, you can have a full refund.

  • Can I get the original physical artwork?

No. The caricatures are created digitally using Photoshop, so there is no original physical artwork.

  • What is the turnaround time?

You usually get it in 10 days or less to get the digital version. The printed version usually takes about 5 more business days to arrive. It could take a little longer on Christmas season and bigger groups. If you need it sooner, please just let us know and we will rearrange our schedule for you.

There is no extra fee for a rush job if you want the digital version. If you get the print delivery option and you need it to arrive in less than 5 days, please contact us, an express delivery charge will apply.

  • Can I get a better price for big orders?

Yes. For big groups or big orders of individual caricatures you will get a good discount. Please just contact us: arriola.luis@gmail.com.